Refund Policy for ApexHost
Thank you for choosing ApexHost. We strive to provide you with the best services possible. This Refund Policy outlines our procedures regarding refunds and cancellations
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on our hosting services. If you are not satisfied with our services for any reason within the first 7 days, you can request a full refund.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The refund request must be made within 7 days of the purchase date.
- The account must be in good standing, with no violations of our Terms and Conditions.
- The request must be submitted via our support system or through email.
Non-Refundable Services
Certain services are non-refundable, including:
- Domain registration fees.
- Renewal fees for hosting or domain services.
- Additional services or products purchased beyond the initial hosting plan.
Refund Processing
Once your refund request is received and approved, we will process the refund within 1-2 business days. The funds will be returned to the original payment method used at the time of purchase.
Changes to the Refund Policy
ApexHost reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.